Customer Service (5N0972)

Customer Service (5N0972) QQI Level 5

The course will give you the knowledge, skill, and competence to provide effective customer service within a
work, social or voluntary environment, operating independently while under general supervision.

Course Content:

 

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Assessment: Collection of Work 50%, Skills Demonstration 50%

Spring term, Monday nights x 12 & 2 Saturdays

Go to Timetable Listings for date, times and fee

 

Accreditation: QQI: Customer Service (5N0972) Level 5